Devoteam’s beginning with the GAP Radar was aimed at a specific customer task, where Devoteam was facing an upcoming hackathon / workshop, and a wish from the customer’s management to involve 3 employee groups 1) Top management 2) Middle managers and 3) Other key employees, 50+ stakeholders in total.
Devoteam’s challenge was to gain deeper insights on the 50+ stakeholders. To achieve an updated picture of the customer’s reality today, through a broader and deeper insight into all the customer’s stakeholders, and thus establish a better starting point for achieving
- A perfect overview of where there is consensus or mis-alignment on baseline (where we are today) between the 3 stakeholder groups.
- What explanations and inputs do the stakeholders have regarding the red zones, as well as inputs and ideas for what we can do to improve ourselves
- Better basis for creating a common understanding of what is “future direction” and what are “present tasks”
- Increased clarity about which initiatives are must-win battles in the short and long term and which can be described as nice-to-have
Another need of Devoteam was also to respond to the very concrete trend in the increasing number of stakeholders, and try to convert this increasingly challenge into a new advantage for Devoteam. For Devoteam, the GAP Radar has been the starting point for creating a new “sales capability”, which means that Devoteam today at Stakeholder Management has a framework / concept for how stakeholder groups can be handled very effectively and nicely. Devoteam’s GAP Radar on Digital Maturity can also be easily shared with other countries, which means that if e.g. Devoteam Sweden wants to use the GAP Radar, we can easily create a Radar solution for Devoteam Sweden, and they will have a ready-made framework for stakeholder management.
At the same time, all data is consolidated in one place, still with country selection, which creates a new side benefit / advantage for Devoteam, because a new valuable insight is built up across countries, divided into customers and leads. An insight that can be used in sales, and directly in a thought leadership positioning, as most competitors cannot offer or present the GAP opportunity or insights.